Administrative Assistant

Join our DYNAMIC team at Bickford Senior Living as a Concierge! The Concierge provides great customer service and support at the front desk of the Branch, greeting visitors and answering the phone in a way that represents Bickford’s culture and commitment to our residents.

• Full-time employees are eligible for medical, dental, vision, and voluntary products.
• Part-time employees (29 or fewer hours per week) are eligible for voluntary life, voluntary short-term disability, voluntary long-term disability, accident, critical illness, identity protection, and cyber monitoring.
• Benefits start on the 1st of the month following 30 days of employment.
• Prescription savings plans.
• All employees are eligible for a 401(k) with employer match.
• Pay available daily.

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow-up.
• Answer questions and help residents, families, and visitors.

• High school diploma or GED required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
• CPR and First Aid certifications are required or willing to obtain.
• Ability to handle multiple priorities.
• Possess written and verbal skills for effective communication.
• Competent in organizational and time management skills.
• Demonstrates good judgment, problem-solving, and decision-making skills.