Customer Support, Client Service

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Sr. Director - ASK Consutling | MSP - VMS Model Champion | Direct Sourcing | Scaling Business and Teams | DE&I Champion | Staff Augmentation | SOW…

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title:
Customer Support, Client Service

Location:
Columbus, OH 43219, USA

Duration: 12+ Months

Pay range: $19.17/hr.

- $22.16/hr

Job Description:

• Primary Responsibilities:
  
  Establish and maintain effective relationships in order to deliver world class service to our clients.
• Handle incoming phone calls from financial advisors and branch employees related to Retirement Services.
• Utilize various internal and external resources and tools to provide information and resolve issues.
• Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research.
• Meet team and department service goals as established by MSSN management.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Contract

Job function

• Job function
  
  Information Technology
• Industries Banking

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