K-12 EdTech Customer Success Lead
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-06-19
Listing for:
Pearson
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
Pearson is seeking a proactive Customer Success Manager (CSM) in Columbus, Ohio. The CSM will drive success for K–12 school district clients, managing onboarding and customer partnerships. Responsibilities include leading onboarding, building relationships with educators, and monitoring engagement metrics.
The ideal candidate has a Bachelor's degree and 3–5 years of experience in customer success, particularly in EdTech. The salary range for this full-time role is $55,000 – $70,000 annually.
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