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Bilingual Multichannel Support Supervisor

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Management
Salary/Wage Range or Industry Benchmark: 61000 - 62200 USD Yearly USD 61000.00 62200.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company is looking for a Supervisor (Bilingual) in Columbus, Ohio to lead the Customer Support Services team, ensuring high performance and customer satisfaction. This role involves overseeing day-to-day operations, coaching staff, and managing escalated service issues.

The ideal candidate possesses a Bachelor's degree and 4–6 years of customer service experience, along with bilingual proficiency in English and Spanish. Join us to contribute to a dynamic and customer-focused environment.

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