Community Engagement Specialist

Overview

Wider Circle is looking for a Community Engagement Specialist in Columbus, Ohio to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another's company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one‑on‑one interactions.

They will tirelessly utilize any means necessary to connect and engage with members, including in‑person group events, one‑on‑one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity.

• Program Leadership
  • Lead the Connect for Life program, utilizing Wider Circle's developed curriculum to build trust and promote health.
  • This means leading events, virtual and in person and creating a community of connected members. Members should, under your leadership, connect with each other, attend events frequently and support each other.
• Event Planning and Hosting
  • Strategically plan and host virtual and in‑person events to foster relationships among members and contribute to positive wellness outcomes.
  • Planning includes venue search, prep, and outreach to members to confirm their attendance to your events.
• Member Engagement
  • Proactively contact members, ensuring participation in chapter events and various group activities, conducting one‑on‑one home visits, and facilitating monthly engagement.
  • Meet monthly requirements as it relates to member engagement, member attendance and helping members solve care needs.
• Documentation
  • Record member interactions (all member outreach, attendance, and attempts to contact members) for effective tracking and reporting through Wider Circle’s online digital systems in a timely manner.
• Leadership Identification
  • Identify natural leaders within the community and invite them to serve as Wider Circle Ambassadors, enhancing member connections and event coordination. Ambassadors help support and grow communities, while encouraging a sense of purpose with our members.
• Prospective Member Outreach
  • Connect with potential members, developing personalized plans to enroll them in the Connect for Life program. This could be via phone, 1:1 in person engagement or at events.
• Liaison and Partnerships
  • Serve as a liaison, connecting members to their health plans and to each other. Support members in needs as it relates to helping them with health care services, doctor appointments or assisting them in closing care gaps.
• Accountability
  • Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback and other relevant data.
  • Manage your time and ability to track and report out on hours worked in a remote setting.
• Additional Responsibilities
  • Home canvassing:
    Conduct in‑home visits to meet with members you are unable to reach or to review member needs and encourage them to events.
• Physical Demands
  • Safely and consistently drive to public places up to 30 miles away from your home.
  • Frequently carry up to 30 pounds of supplies.
  • Frequently stand and comfortably speak publicly, including projecting your voice in indoor and outdoor spaces in front of groups.
  • Routinely sit, stand and walk to allow the team member to interact with members for the duration of each event effectively.
  • Ability to see and hear well enough to interact with members by phone and in‑person and respond to member questions.
  • Ability to use a computer to view, enter and update information in different systems.
  • Effectively communicate with members in person or virtually.

• Team Player:
  Able to work well with others, contribute to a positive environment, and provide leadership when needed.
• Proactive:
  Take the lead on community engagement initiatives with minimal direction.
• Adaptable:
  Comfortable in a fast‑paced, changing environment, and eager to learn and grow.
• Experience:
  
  3+ years in community outreach, teaching or facilitation. Healthcare experience is a plus.
• Education…