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Guest Communications Specialist - Hotel Call Center

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Hyatt Regency
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19286 - 26174 USD Yearly USD 19286.00 26174.00 YEAR
Job Description & How to Apply Below

Hyatt Regency Columbus is seeking a customer-service oriented Front Desk/Reservations professional to handle high volumes of guest inquiries by phone with a friendly demeanor. The role requires multitasking and excellent communication to meet guest expectations.

Cross-training may occur with Front Desk tasks. Ideal candidates bring refined verbal and written communication skills, a genuine desire to assist guests, and flexibility to work evenings, weekends, and holidays in a fast-paced

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