Banking Customer Service
Listed on 2026-07-15
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Title: Banking Customer Service
Location: Columbus, OH
Duration: 6 Months (Possibility of Extension)
Pay Rate: $19.17/hr on W2
Overview:
Provide accurate phone support for brokerage account inquiries, including cash management, online platforms, and general account services. The role requires the ability to perform in a metrics-driven, fast-paced environment.
Key Responsibilities:
• Handle inbound calls related to brokerage products and digital services
• Provide accurate information while meeting performance and quality targets
• Assist customers with cash management, website, mobile app, and general account inquiries
• Adapt quickly to operational changes in a busy financial services environment
Requirements:
• Bachelor's degree or prior contact center/customer service experience
• Professional communication and customer-focused mindset
• Ability to multitask and work effectively in a team environment
• Commitment to delivering high-quality customer service
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