Customer Account Representative

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

We are seeking a detail-oriented Customer Account Representative to support customer relationships and assist with account-related services. This role is ideal for individuals who enjoy building trust with customers, providing exceptional service, and contributing to a positive customer experience.

• Assist customers with account-related questions and requests.
• Build and maintain positive customer relationships.
• Provide accurate information about products and services.
• Resolve routine customer concerns in a professional manner.
• Maintain accurate account records and documentation.
• Support customer satisfaction and retention initiatives.
• Collaborate with team members to achieve service goals.
• Follow company policies and service standards.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to learn.
  
  Ability to work independently and collaboratively.
• Reliable, adaptable, and professional.