Associate Customer Service Representative
Job in
Columbus, Franklin County, Ohio, 43228, USA
Listed on 2026-07-23
Listing for:
Wesco
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution;
Resolve routine and basic problems and communicate solution or requested information to the customer;
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken;
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping;
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity
Position Requirements
10+ Years
work experience
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