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Customer Experience Analyst – Workplace Solutions
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-25
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
JP Morgan Workplace Solutions in Columbus, OH is seeking a Customer Service Analyst to serve as the primary contact for participants, delivering superior service and product knowledge. The role emphasizes effective communication by phone and email to resolve queries and enhance the client experience.
You will collaborate with Operations, Payments, IT, and other teams to resolve issues, identify improvements, and handle challenging conversations when needed.
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