More jobs:
Customer Service Representative
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-27
Listing for:
One New Creation
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Retail Associate/ Customer Service
Job Description & How to Apply Below
Job Summary
We are seeking a friendly and customer-focused Customer Service Representative to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy helping others, solving problems, and building lasting customer relationships in a collaborative environment.
We are seeking a friendly and customer-focused Customer Service Representative to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy helping others, solving problems, and building lasting customer relationships in a collaborative environment.
Responsibilities- Resolve routine customer concerns efficiently and courteously.
- Build positive customer relationships through outstanding service.
- Identify customer needs and provide appropriate solutions.
- Maintain organized records of customer interactions and service activities.
- Support customer satisfaction and service quality initiatives.
- Collaborate with team members to achieve service goals.
- Follow company customer service standards and procedures.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Positive attitude and professional demeanor.
- Strong organizational and multitasking skills.
- Ability to work independently and as part of a team.
- Reliable, adaptable, and detail-oriented.
- Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.
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