More jobs:
Customer Success Systems & Ops Lead
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-28
Listing for:
Ncontracts
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
CRM System -
IT/Tech
CRM System
Job Description & How to Apply Below
Ncontracts, headquartered in Nashville, TN, seeks a Customer Success Operations Manager to own CS systems including Salesforce, Churn Zero, Gong, Once Hub, and You’ll partner with CS leadership, Rev Ops, and IT to optimize workflows, drive adoption, and scale processes across the customer lifecycle.
The role centers on process design, system optimization, SOPs, and adoption support, while CS leadership maintains ownership of outcomes and strategy.
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