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Strategic Customer Success Manager — Retention & Growth

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer is looking for a Customer Success Manager based in Columbus, Ohio. The CSM will manage customer portfolios and engage in strategic relationships to ensure value realization from Lippincott Solutions. Key responsibilities include delivering proactive customer meetings, supporting onboarding, and driving product adoption. The role requires strong communication skills and 2+ years in a customer-facing role. The compensation ranges from $57,400 to $98,350.

A variety of employee benefits are also offered.
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