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Customer Experience Leader - Elevate Service & Quality
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-31
Listing for:
Dawson
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Dawson in Columbus, OH seeks a seasoned Customer Service Leader to guide a manufacturing-facing team, delivering fast, clear, and customer-centered service. You will own escalations, improve order communication and feedback loops, and partner with Supply Chain, Quality, and Operations to meet delivery and product quality expectations.
The ideal candidate has a Bachelor’s degree and 5+ years of leadership in customer service or manufacturing.
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