Passenger Service Agent
Job in
Columbus, Franklin County, Ohio, 43215, USA
Listed on 2026-08-01
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Airport Operations & Services, Travel Industry, Bilingual
Job Description & How to Apply Below
Provide exceptional customer service at check-in and gate;
Handle reservations, ticketing, and baggage processing including refunds;
Manage lost and found activities and tracing for lost baggage;
Ensure safety, security, and airline procedures are followed;
Coordinate with gate agents, flight crew, and ground handling teams to move passengers and luggage
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