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Customer Experience Leader - CPG (Onsite, Columbus
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-03
Listing for:
Dawson
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Dawson is seeking a Customer Experience Leader in Columbus, OH to lead the customer service team and ensure superior satisfaction. The role partners with Supply Chain, Quality, and Operations to deliver on commitments and continuously improve processes across onboarding, communication, and issue resolution.
Ideal candidates will have a Bachelor’s degree and 5+ years leading customer-facing teams in manufacturing, with strong problem-solving, communication, and cross-functional collaboration
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