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Customer Experience Manager - Proactive Support Leader

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: RXinsider LTD.
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 130000 USD Yearly USD 85000.00 130000.00 YEAR
Job Description & How to Apply Below

Safecor Health is seeking a Manager, Customer Experience to lead the customer-facing support team and deliver proactive, high-touch service from implementation through the partnership lifecycle.

You will develop CX processes, manage the customer portal, drive major projects, and ensure accurate customer data while resolving escalated needs. This role partners across Operations, Sales, IT, Quality, Regulatory, and Finance to achieve exceptional outcomes.

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