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SaaS Customer Support Specialist | Product Expert (PST
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-07
Listing for:
Rippling
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Rippling is seeking enthusiastic individuals to join our Customer Support team. You will become a product expert and help customers resolve inquiries about our Finance, HR, and IT platform.
Ideal candidates have 1-4 years SaaS support experience, strong communication, and good time management. The role operates Monday–Friday 9 AM–5:30 PM PST, with tiered hourly compensation. We value problem-solving, feedback to Product and Engineering, and a commitment to customer satisfaction.
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