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IT Service Desk Specialist — Evening & Weekend Support

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Hired by Matrix, Inc
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Matrix, Inc.

A0is seeking an IT Service Desk Agent for a contract, on-site role in a fast-paced environment. The position covers after-hours and Sunday shifts with a 10% base pay increase, requires solid customer service and technical aptitude, and involves supporting enterprise software and hardware.

The candidate must have a high school diploma or GED and 2–5 years of customer support experience via phone or chat, with strong communication and problem-solving skills.

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