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Renewals & Upsell Specialist — Drive Retention
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-13
Listing for:
Mettler-Toledo, Inc.
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
METTLER TOLEDO, Inc. is seeking a Service Contract Renewal Specialist to manage existing customer contracts through the renewal cycle, ensuring alignment of service levels with customer needs and expanding iBase coverage where appropriate.
The role involves confirming account information, handling escalations, and achieving renewal and upsell objectives while maintaining accurate CRM records and adhering to ISO standards.
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