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Strategic Customer Success Manager, Platform & Services
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-14
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
JPMorgan Chase & Co. in Columbus, OH is seeking a Customer Success Manager within Engineering Platform & Services to translate product insights into lasting relationships and ensure value realization for customers.
You will drive onboarding, adoption, expansion, and retention, guiding customers through product capabilities, sharing best practices, and collaborating with product teams to prioritize features based on feedback and outcomes.
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