Call Center Customer Service Representative
Listed on 2026-09-12
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual
Overview
Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment?
This is an opportunity to support clients at a leading financial services organization
, delivering high-quality account support and building long-term career stability.
- 1+ year of call center or customer service experience
- Experience handling high-volume inbound calls
- Strong communication, active listening, and problem-solving skills
- Comfort working with account information and following procedures
- Banking, financial services, or regulated industry experience is a plus
- Associate’s or Bachelor’s degree in Business, Finance, or a related field preferred
, not required
- Handle inbound calls to support customers with account-related inquiries
- Provide accurate, professional, and timely service
- Research, troubleshoot, and resolve customer issues
- Document all interactions clearly and accurately
- Meet individual and team performance metrics
- Work with a well-known financial institution
- Structured training and ongoing support
- Fast-paced, team-oriented call center environment
- Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
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Apply now to take the next step in your customer service career!
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