Ambassador, Customer Service​/HelpDesk, Customer Service Rep

Garage Ambassador Campus Parc at The Ohio State University (OSU) Part Time Opportunity Saturday & Sunday, 800am - 400pm Saturday & Sunday, 200pm - 1000pm

You will be the first and last impression with our client’s customers. Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new horizons.

Upward Mobility with Propark Mobility!

$15.00 per hour

Propark Mobility is one of the best Parking and Mobility companies in the world. With hundreds of locations coast to coast, Propark employs the most motivated and aspirational Parking Professionals found anywhere.

• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Parking and/or university operations experience preferred.
• Customer Service experience
• Knowledge of The Ohio State University campus a plus.
• Flexible, willing to work multiple facility locations

• Provide excellent customer service to clients, customers, and employees.
• Greet customers, responsive and timely with correspondence and problem resolution, display a caring attitude, develop rapport with customers.
• Assists customers in elevaor lobbies & lanes.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Additional duties as assigned.

• May be asked by local management to complete small cleaning tasks.
• Other special projects assignments to include events coverage OSU Stadium, Schottenstein Center, etc.

• Ability to communicate professionally and effectively.
• Excellent team building and interpersonal skills
• Thrives in a fast-paced, multi-faceted work environment.
• Must be able to work unsupervised.
• Ability to speak, read and comprehend the English language.
• Demonstrate a sense of urgency and timeliness.
• Ability to handle challenging and, at times, emotionally charged situations.

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

The employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 10lbs.

The employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

• Amazing management team who will truly care about you.
• Flexible scheduling.
• Opportunities for overtime.
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Paid Holidays, Vacation, Wellness, and a paid day off for your birthday!
• Opportunities to build a career - many in our senior management teams began their careers in this role

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify in AZ, CO, FL, and UT. Following acceptance of your offer, we will verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation