Front Office Representative

Front Office Representative

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.

Position Overview

We are seeking a highly motivated and professional Front Office Representative to join our dynamic team. The Front Office Representative will be the first point of contact for our clients and visitors, playing a crucial role in delivering outstanding customer service and ensuring a positive experience. This position requires an individual with excellent communication skills, a friendly and approachable demeanor, and the ability to multitask efficiently in a fast-paced environment.

Responsibilities

• Greet and welcome visitors with a warm and professional demeanor.
• Answer, screen, and forward incoming phone calls efficiently and courteously.
• Manage appointment scheduling and coordinate meetings for staff and clients.
• Maintain and update visitor logs and security protocols as required.
• Handle incoming and outgoing mail and deliveries promptly and accurately.

Qualifications

• High school diploma or equivalent; additional education or certifications are a plus.
• Proven experience in a front office or customer service role is preferred.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and basic computer skills.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• On-the-job training and professional development opportunities
• Collaborative and supportive work environment

Join Sparkbit 360 in Columbus, OH and become part of a dynamic team dedicated to helping brands grow through creative marketing and meaningful connections.