Receptionist, Customer Service​/HelpDesk

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

We are seeking a professional and welcoming Receptionist to serve as a first point of contact for customers, visitors, and team members. This role is ideal for someone who enjoys working with people, staying organized, answering questions, and creating a positive and professional environment.

• Provide general information about products, services, and company activities.
• Respond to routine customer and visitor questions.
• Assist with scheduling appointments and routine office activities.
• Maintain a clean, organized, and welcoming reception area.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor and customer records.
• Assist customers with routine requests and follow-ups.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service activities.
• Help ensure front desk activities run smoothly and efficiently.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on administrative and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching