Call Center Agent
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-26
Listing for:
Foxfruit
Full Time
position Listed on 2026-09-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, Call Center / Support
Job Description & How to Apply Below
About Fox Fruit
AtFox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs
Job SummaryWe are seeking a motivated Call Center Agent to assist customers, respond to inquiries, and provide accurate information about products and services. This position is ideal for individuals with strong communication skills who enjoy helping people and developing valuable customer service and professional experience.
Responsibilities- Respond to customer inquiries in a friendly and professional manner.
- Listen carefully to customer needs and recommend appropriate solutions.
- Communicate promotional information clearly when appropriate.
- Follow up with customers and prospective customers as needed.
- Support customer satisfaction and relationship-building initiatives.
- Assist with customer outreach and business development activities.
- Maintain accurate records of customer conversations and activities.
- Address routine customer concerns and escalates issues when necessary.
- Communicate customer feedback and recurring questions to team members.
- Collaborate with colleagues to meet customer service and performance goals.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Strong verbal communication and active listening skills.
- Friendly, professional, and customer-focused attitude.
- Comfortable communicating with customers by phone.
- Strong problem-solving abilities.
- Goal-oriented and motivated to achieve results.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
- Previous call center, customer service, retail, hospitality, or sales experience is a plus but not required.
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on customer service experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×