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Customer Service Specialist

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: InnoSource
Full Time position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below

Are you ready to launch your career with a nationally recognized insurance company that offers unlimited growth opportunities? Join our award-winning team, consistently ranked among the "Best Employers" for several years. If you are a driven individual with strong communication skills and a passion for career advancement, this is the perfect opportunity for you!

Why Join Us?

  • Dynamic Work Environment: Enjoy a fantastic Monday through Friday schedule in a collaborative and supportive culture.
  • Growth Opportunities: This entry-level position is a gateway to numerous advancement opportunities within our prestigious corporation.
  • Comprehensive Training: Benefit from our renowned training program, where you'll learn everything you need to succeed no prior experience required!
  • Hybrid Flexibility: Embrace a hybrid role with 2 days in the office and 3 days from home, while staying connected to the Columbus, OH area. Candidates must reside in Ohio and commute to the Columbus, OH office twice a week.
    Out-of-State applicants will not be considered for the position.
Key Responsibilities

As a Customer Service Specialist, your day will include:

  • Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S. No sales involved!
  • Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
  • Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
  • Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.
Education & Experience
  • Associate's or more Highly Preferred
  • Customer Service

    Experience:

    1-2 years preferred in customer service
  • No Licensing Needed: No prior licensing or insurance experience required.
  • Career Ambition: A strong desire to build and advance your career.

Comprehensive Benefits: Medical, Dental, and Life Insurance benefits

  • Rapid Advancement: Opportunities for pay increases within your first year
  • Pay
    : $19/hour to start
  • Paid Training: Enjoy 4 weeks of paid training
  • Stable

    Schedule:

    Full-time, set schedule within Monday to Friday, 8:00 am to 8:00 pm

#ENGTP

Ready to join Inno Source?

Take the next step in your career journey and become part of our innovative team.

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