Emergency Assistance Rep : Customer Advocate & Intake
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
IMPACT Community Action seeks an Emergency Assistance Representative I to assist customers with program information and eligibility determination for HEAP, CSBG, and PIPP+. This role combines front-line support in person and over the phone, with data entry and documentation responsibilities.
Ideal candidates provide compassionate service, verify income data, and coordinate referrals while maintaining program guidelines and file accuracy.
Are you ready to take on the Emergency Assistance Rep I:
Customer Advocate & Intake role at Impact Community Action?
Join Impact Community Action and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Emergency Assistance Rep I:
Customer Advocate & Intake role at Impact Community Action, based in Columbus, OH, United States.
We are looking to fill the Emergency Assistance Rep I:
Customer Advocate & Intake position at Impact Community Action in Columbus, OH, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).