VoC Insights Specialist, Customer Success
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management
JPMorgan Chase is seeking a Voice of Client Senior Associate within Wealth Management to own recurring VoC reporting and synthesize insights for senior stakeholders. You will turn data into clear recommendations, partnering with Research, Data & Analytics, and Product teams to improve client satisfaction and reduce attrition across channels.
You will translate qualitative and quantitative findings into actionable narratives, deliver executive-ready dashboards, and support strategic decisions
This role, VoC Insights Specialist, Customer Success at JPMorgan
Chase, could be your next opportunity.
Join us at JPMorgan
Chase as our next VoC Insights Specialist, Customer Success in Columbus, OH, United States.
We are currently recruiting a VoC Insights Specialist, Customer Success for our team in Columbus, OH, United States.
This is an excellent role to take on the VoC Insights Specialist, Customer Success role at JPMorgan
Chase.
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