Customer Success & Retention Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Matic is seeking a Customer Service Representative to be the voice of the company, handling inbound calls to answer questions, resolve concerns, and keep customers satisfied.
You will provide frontline support by phone, email, and text, work to retain customers at risk of cancellation, articulate the value of Matic, and upsell bundled products where applicable. This role offers a competitive hourly rate and robust benefits in Columbus.
Are you ready to take on the Customer Success & Retention Specialist role at OhioX?
We appreciate your interest in this position.
Join OhioX and contribute to our ongoing work.
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This posting is for the Customer Success & Retention Specialist role at OhioX, based in Columbus, OH, United States.
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