Quality Training Specialist

Job Summary

The Quality Training Specialist will be responsible for trade‑related curriculum development and training for new and existing IES teams, quality audits and on‑site support to IES projects.

Develop and provide trade‑related, project management and delivery training in the classroom, including hands‑on demonstrations, class outlines, presentations, handouts, tests and design exercises. Design pre‑employment trade‑related job skill assessments (both hands‑on and written) and prepare employees to accomplish job results by developing, planning, conducting and evaluating management training. Conduct training needs assessments by collecting information on work procedures, workflow and reports, and understanding job‑specific functions and tasks.

Deliver training classes by presenting job‑specific and company‑specific software applications utilizing computer and virtual classrooms, webinars and other methods as required. Evaluate training by assessing effectiveness for specific job applications, administer written and practical exams, and write performance reports to evaluate trainees’ performance. Maintain quality service by establishing and enforcing organization standards. Implement training processes and best practices that add value and improve business performance.

Maintain personal knowledge, training and proficiency on installed products and course materials. Work with the training team to design and implement new training programs and revise old programs. Ensure a safe and pleasant learning environment for staff/students. Other duties as assigned. Compensation:
Min USD $40,000.00/Yr. Max USD $50,000.00/Yr.

• Operate as a team member of management.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
• Must be able to work a non‑standard work schedule as required to provide job, team or individual specific training.
• Must be able to climb ladders, use hand and power tools, lift 50 pounds.
• Self‑motivated, positive, professional and able to lead others to create, develop, implement and review project process improvement(s).
• Promote the Company culture and mission to all employees, vendors, clients and business partners.
• Proven problem solving, critical thinking skills and ability to effectively read, write and give oral presentations.
• High skill level interpreting blueprints and other project documents, including specifications, reporting and quality requirements.
• Ability to travel within the branch territory and/or regional territory as needed.
• Ability to learn and teach the Company and customer project management systems.

• Minimum of three (3) years training experience or related role.
• Prefer minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
• Prefer BICSI certified trainer.
• Demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
• Proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
• Meet Company minimum driving standards.
• High School diploma or equivalent.
• Working knowledge of instructional design and adult learning theory practice preferred.
• Effective use of basic hand tools (screwdriver, torpedo level, tape measure, snips, pliers, wrench, needle‑nose, channel locks, sewing needle, cable shears, flush cutting pliers, multi‑meter, rubber mallet). Highly knowledgeable of materials, methods, and tools in the commercial construction industry.
• Ability to determine the kind of tools and equipment needed for a job.
• Good knowledge of arithmetic, algebra, geometry and their application.
• Maintain technical knowledge by attending educational workshops and reviewing publications.
• Working knowledge of construction process (bid process, project management, delegation, financial aspects).
• Minimum years of experience 6+; license required; no minimum education beyond high…