Manager, Instructional Design and Learning Delivery

Description

The Manager, Instructional Design & Learning Delivery designs and develops learning solutions and project-manages their delivery to meet business requirements across the enterprise. Reporting to the Senior Director of Learning & Development, this role translates capability needs into effective, engaging learning experiences—delivered in person, virtually, online, and through AI-enabled tools—and coordinates the people, content, and logistics required to deliver them on time and to a high standard.

This is a hands‑on role combining instructional design craft, facilitation, and project management, working closely with subject matter experts, business leaders, and HR peers. Experience in a manufacturing environment and in large, matrixed organizations is important to delivering learning solutions that fit the realities of a fast‑moving operational workforce.

Location: Columbus, OH or Minneapolis, MN (on-site required)

Travel: Up to 25%

• Design and develop learning solutions across modalities—in‑person classroom, virtual instructor‑led, self‑paced online, and AI‑enabled experiences—grounded in adult learning principles and measurable objectives.
• Analyze business requirements and partner with subject matter experts to translate capability needs into learning objectives, content, and assessments.
• Develop online learning programs using authoring tools and associated learning technologies.
• Apply AI tools to design, build, and personalize learning experiences and to accelerate content development.
• Create supporting materials, including facilitator guides, participant materials, job aids, and assessments.

• Facilitate engaging in‑person and virtual instructor‑led sessions for a range of audiences.
• Prepare and certify other instructors on content, and provide train‑the‑trainer support as needed.
• Ensure learning materials and delivery are effective across both English‑ and Spanish‑speaking employee populations, coordinating translation and localization as needed.

• Project‑manage the end‑to‑end delivery of learning solutions, including scope, timelines, resources, milestones, and stakeholder communication.
• Coordinate course scheduling, classrooms, materials, and logistics in partnership with L&D operations.
• Manage third‑party vendors and contract instructors where external content or delivery is required, tracking quality and timelines.
• Balance multiple concurrent projects and priorities, keeping stakeholders informed of status, risks, and dependencies.

• Build and maintain courses within the learning management system (LMS), ensuring accurate enrollment, tracking, and reporting.
• Evaluate learning effectiveness using participation, completion, learner feedback, and proficiency data, and recommend improvements.
• Stay current on instructional design, learning technology, and AI‑enabled learning practices, and bring new ideas forward.

• Bachelor's degree in Instructional Design, Education, Human Resources, Organizational Development, or a related field, or equivalent experience.
• At least 5 years of experience in a learning and development role, including instructional design and delivery.
• Demonstrated instructional design experience developing learning across in‑person, virtual, and online modalities.
• Experience as an instructor or facilitator for both in‑person and virtual sessions.
• Experience developing online learning programs and using associated authoring and learning technologies.
• Experience using AI to enable and enhance learning experiences.
• Proven project management skills, with the ability to manage multiple learning projects and deadlines…