Site Lead, Busbar

Job Description

POSITION SUMMARY The Site Leader will provide world class startup, commissioning, test and inspection service leadership for large, high-profile customers for the Vertiv Switchgear and Busbar business. The site leader is the primary Vertiv Service representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion. The site leader is required to establish, promote, and maintain excellent rapport with all customers, co‑workers, sales representatives and others as appropriate.

• Represent Busbar Service at all customer and contractor meetings for projects which the PL is assigned to by the Area Supervisor
• Utilize standard Project Management tools to conduct the project effectively, achieving quality, financial and schedule targets
• Coordinate start-up, commissioning, inspection and site testing activities for assigned projects
• Review scope of work requirements on the sales order
• Review customer or third‑party procedures and train personnel on those procedures
• Define and manage man‑power needs for the job
• Gather all documentation for job (submittals, as‑built drawings, in‑house test procedures)
• Coordinate with order management, plant production, logistics, contractors, services, and warranty groups throughout the project, escalating potential conflicts to avoid impact to the customer
• Represent Service in front of the customer, contractor, and consultants
• Assist contractors as required during installation of assigned projects
• Coordinate Pre‑Site meetings with contractor
• Provide support to contractor for technical questions during installation
• Support start‑up and site testing activities for assigned projects
• Ensure sufficient man‑power on site each day to perform start‑up and site testing work
• Assist during start‑up and site testing as necessary, depending upon man‑power availability and site location
• Provide first level of tech support assistance to speed up problem resolution
• Monitor jobs for timely completion, work with sales rep on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Provide daily status reports to Service management and customer
• Manage issues list and work to resolve issues in a timely manner

• Provide On‑the‑Job training and on‑site direction to associates for assigned projects
• Conduct field customer training for assigned projects as required
• Communicate with Technical Support on equipment issues
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Safety

• Operate in a safe manner in accordance with published safety guidelines
• Must wear appropriate PPE as per company guidelines and accordance with job duties
• Adhere to work hours policy guidelines - "14 hours rule"
• Report all work related accidents or injuries within 24 hours to the appropriate personnel
• Must be a role model to fellow associates with regards to safety by setting a positive example
• Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected

• Coordinate assigned project completion, customer training, and close‑out
• Provide all commissioning reports in a final package to the customer
• Coordinate any additional training bought with the sales order
• Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
• Coordinate subcontracted services and equipment rentals for assigned projects, provide purchase orders to vendors as required
• Provide accurate and timely reporting in accordance with published guidelines
• Time cards, expense reports, mileage…