Engineering Manager, Managed Services

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Canonical is a leading provider of open source software and operating systems for global enterprises. Our platform, Ubuntu, powers breakthrough initiatives in public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led, profitable, and growing with 1,200+ colleagues in 75+ countries.

This is an opportunity for a technologist passionate about Linux and cloud to lead a team. You will lead the Boot Stack team that designs, builds, and operates modern distributed systems (Kubernetes, Open Stack, etc.) on private infrastructure for customers. As Cloud Engineering Manager, you’ll oversee day‑to‑day Managed Service of customer environments, ensuring service level agreements and continuous product improvement.

Location: Globally remote.

• Manage a growing engineering team to optimise the quality and velocity of both development and operations.
• Identify and measure team health indicators.
• Implement disciplined engineering and operations processes.
• Represent the Boot Stack team with stakeholders, customers, and external teams.
• Ensure proper focus on priorities, milestones, and deliverables.
• Work to meet service level agreements with customer deployments worldwide.
• Deliver quality managed services in a consistent, timely manner.

• Bachelor’s (or equivalent) education in a technology field.
• Proven track record in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams.
• Experience with Open Stack.
• Strong commitment to testing methodologies and maintainable code quality.
• Experience with Linux system administration;
  Ubuntu/Debian a plus.
• Strong communication and collaboration skills.
• Experience with agile software development methodologies.
• Experience managing distributed teams.
• Technical aptitude for understanding complex distributed systems.
• Experience with cloud topologies and technologies.
• Travel to team and company events and customer meetings, roughly 20% or less.

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.

Canonical is an equal opportunity employer. We foster a workplace free from discrimination and ensure fairness globally.