Field Service Representative

Be the Expert Behind the Aircraft as a Field Service Technician

Location:
Columbus, OH | Day job | Payrate: $34 - $47/hour

PDS Tech Commercial is partnering with a leader in the aerospace industry to hire a Field Service Technician in a Direct hire role , who thrives in dynamic, customer-facing environments. This role puts you at the center of aircraft operations—solving technical challenges, supporting customers, and ensuring world-class performance and reliability for advanced business aircraft.

As a Field Service Technician, you will serve as a trusted technical advisor to customers, helping integrate and maintain aircraft within their operations. You’ll troubleshoot complex issues, support maintenance activities, and provide insights that enhance safety, efficiency, and overall fleet performance. Your expertise will directly impact operational success and customer satisfaction.

• Support customers in integrating aircraft into their operations with a focus on safety, efficiency, and cost-effectiveness

• Provide advanced troubleshooting support to diagnose and resolve technical issues

• Escalate critical technical or operational concerns to internal teams and customer leadership

• Deliver informal training and share technical, operational, and maintenance best practices

• Keep internal management informed of key fleet performance and maintenance issues

• Identify opportunities to improve customer procedures and operational efficiency

• Promote and explain service bulletins, airworthiness directives, and technical documentation

• Prepare and deliver reports in accordance with established schedules and requirements

• Lead or support field activities including modifications, upgrades, and repair efforts

• Collaborate with internal support teams to resolve recurring or complex fleet issues

• Participate in customer meetings, including reliability and operational reviews

• Travel to customer sites and service facilities to oversee troubleshooting and support activities

• Minimum of 5 years of aviation maintenance experience

• At least 2 years of experience working with Bombardier aircraft platforms (Global or Challenger series preferred)

• Strong troubleshooting and diagnostic skills in aircraft systems

• Proficiency with computer applications including word processing, spreadsheets, and web-based tools

• Effective communication and interpersonal skills for working across teams and with customers

• Strong business writing skills for reporting and documentation

• Ability and willingness to travel as required

• Self-motivated with a proactive, problem-solving mindset

• EASA or FAA Airframe & Powerplant (A&P) license

• Experience supporting high-performance business aircraft in operational environments

• Familiarity with service documentation such as Airworthiness Directives and Service Bulletins

Pay Details: $34.00 to $47.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.