A&P Service Representative

Support
customer in integrating Bombardier business aircraft into their operations,
ensuring safety, efficiency, and cost-effectiveness. Provide robust
troubleshooting support to assist customers in resolving technical issues
effectively. Prioritize and escalate technical or operational concerns within
both the customer's organization and Bombardier. Provide informal training
and share technical, operational, and logistical insights related to aircraft
operation and maintenance. Keep Bombardier management informed of key
operational and maintenance issues affecting customer aircraft. Identify
opportunities to enhance customer procedures and operations involving
Bombardier aircraft. Encourage customers to implement Bombardier-recommended
actions that improve product performance and satisfaction by share
Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant
Bombardier documentation to clarify intent and highlight operational
enhancements. Deliver reports in line with established schedules and
requirements. Lead or support field teams during modification retrofits,
product upgrades, and damage repairs at customer facilities or service
centres. Navigate and utilise Bombardier's internal customer support and
in-service processes effectively. Identify and escalate recurring fleet
issues to Bombardier Technical Services for potential product improvements.
Participate in customer meetings, including fleet reliability and operational
reviews. Travel to service facilities as needed to oversee complex
troubleshooting or upon customer request.