Switchgear Field Service Technician

Field Service Technician – Microgrid Systems Job Description

We are seeking experienced, independent, and reliable Field Service Technicians to support the installation, commissioning, testing, repair, and maintenance of Microgrid Switchgear and Control Systems
. This role requires strong technical expertise, the ability to work independently in the field, and a commitment to safety and quality.

• 5+ years of commercial/industrial experience working with diesel and/or natural gas generators, paralleling switch gear, and controllers
• Ability to travel 50–70% overnight
  , Monday through Friday (minimal weekend travel)
• Conduct all business and social activities with professionalism, integrity, and ethical standards
• Ability to pass a physical examination, background check, and drug screening
• Strong written and verbal English communication skills
• Proficiency with Microsoft Office tools, including Outlook email and calendars
• OEM training, manufacturer certifications, and/or EGSA certification preferred

• Perform inspections, field start-ups, commissioning, system modifications, preventative maintenance, operator training, and document all site visits related to Microgrid Switchgear and Control Systems
• Conduct wiring checks to verify control power distribution and component operation using appropriate test equipment (0–125V DC and 0–15kV AC)
• Utilize PLC, HMI, and component software for system setup, operation, troubleshooting, and programming modifications
• Verify proper operation of system components, including PLCs, HMIs, metering, protective relays, circuit breakers, and related equipment per contract documents
• Verify correct operation of communication circuits, including Ethernet (TCP/IP), RS‑232/485, Modbus, Modbus+, fiber, BACnet, and customer SCADA systems
• Coordinate with third‑party vendors to verify operation of generators, BESS, solar, ATSs, remote annunciators, and connected devices
• Manage onsite third‑party vendors to ensure efficient and successful startups or upgrades
• Maintain detailed documentation, including customer signoffs, trip reports, drawings, sequences of operation, component serial numbers, system setpoints, and software/firmware versions
• Understand functionality of all components within and connected to switch gear systems, including generators, alternators, voltage regulators, controllers, ATSs, BESS, and solar systems
• Make generator speed and voltage adjustments for proper synchronization, loading/unloading, and kW/kVAR sharing
• Submit customer feedback to the Quality Department to track product or system issues
• Provide feedback on switch gear design, PLC/HMI programming, circuit design, and sequences of operation
• Review scope of work, submittals, schematics, wiring diagrams, sequences, and manuals prior to site visits
• Manage costs related to onsite work, including travel and expenses
• Mentor incoming associates and provide technical feedback to peers
• Assist with updates to product and departmental procedures
• Understand and adhere to applicable industry codes (e.g.,
  NFPA 110
  )
• Perform daily activities with minimal supervision
• Provide on‑call emergency support as required
• Adhere to all company safety policies and procedures at all times

• Position requires approximately 85% physical activity at customer sites and 15% administrative responsibilities
• Must be able to operate a service vehicle daily and drive for extended periods
• Ability to lift, carry, push, and pull materials weighing 5–50 pounds
• Frequent standing, walking, sitting, climbing ladders, stooping, kneeling, crouching, and crawling
• Ability to wear required Personal Protective Equipment (PPE), including safety glasses, gloves, and protective footwear
• Vision requirements include close, distance, color, depth perception, and focus adjustment
• Ability to hear, communicate verbally, and perceive visual and auditory signals
• May be required to work long or unpredictable hours