Cage Attendant; Eldorado Scioto Downs, Columbus, OH

Columbus, OH, United States

Responsible for ensuring that accounting activities at all Vault and Cage/Club locations are performed accurately and efficiently in accordance with all applicable laws, Ohio Lottery rules and regulations, Federal mandates, and Scioto Downs established policies, procedures and controls.

• Controls unissued outlet banks and issues outlet banks to bank custodians.
• Completes required cage/club forms, paperwork and reports as needed or required.
• Receives in outlet banks and receipt bags from custodians and verifies cash proceeds.
• Exchanges currency, chips and miscellaneous cash items with both the casino cage and other casino departments or currency.
• Receives in slot and table drops from the count team and verifies entire drop for accuracy.
• Compiles required data for ticket redemption kiosks.
• Monitors all ticket redemption kiosks.
• Reconciles ticket redemption kiosk tickets, cash and coin.
• Replenishes cash and coin in ticket redemption kiosks.
• Completes full settlements on ticket redemption kiosks on a weekly and end of month basis.
• Handles fills and credits transactions with other casino departments.
• Enrolls new players after confirming guest does not have a current account.
• Checks identification before all transactions including but not limited to opening a new account, changing a pin number, disclosing any information about the account to the guest.
• Safeguards the confidential nature of all departmental and company records.
• Greets guests by name after guest offers players club card and/or identification when approaching the club.
• Understands and communicates club rules, promotion rules, promotion details and on property issues to guests.
• Assists in executing promotions, special events, kiosk events, slot tournaments as needed. Handles club promotional give‑aways.
• Is responsible for counting & balancing cash drawer & making nightly deposit.

• Minimum of six months casino cage or banking experience (Preferred).
• Excellent communication skills both written and oral.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Results oriented, hands‑on professional with the ability to deal effectively and interact well with customers and employees.
• Must be at least 21, able to obtain and maintain appropriate licensing, pass a background investigation, and subject to pre‑employment drug screening.
• Must have the ability to resolve problems/conflicts diplomatically and tactfully.
• Ability to read and comprehend simple instructions, short correspondences, and memos.
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent customer service and able to build positive team spirit. Previous customer service experience preferred.
• Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.

• Must maintain physical stamina and proper mental attitude to work under pressure in a fast‑paced casino environment and effectively deal with customers, management, employees and others moving through all areas of the casino.
• May occasionally be required to sit.
• Occasionally climb heights and reach above shoulder level; continuously bend/stoop, squat, balance, kneel, lift and push/pull.
• Specific vision abilities required: close and distance vision; color and depth perception; peripheral vision; ability to adjust focus.
• Employee must continuously lift and/or move up to twenty‑five (25) pounds and lift and/or move up to fifty (50) pounds.
• Ability to work in a smoking and pet‑friendly environment.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.