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Network Invoice Associate

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Safelite
Full Time position
Listed on 2026-06-26
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Interested applicants must reside in the Columbus, OH area and be willing to come into the office for training (up to 4 months).

Compensation: $18.00/hour

Schedule: Monday through Friday - 8:00am to 4:30pm EST

A Brief Overview

This position is responsible for processing third party vehicle glass claims and preparing invoices to receive payment. The role involves auditing and keying invoices, ensuring accuracy and compliance with internal standards.

What You Will Do
  • Audit documents received for Shop Payment received via Outlook in Salesforce Case platform to ensure all necessary information is provided to process for payment.
  • Respond to incoming email/fax through Salesforce to communicate with shops/customers and request any missing information, or direct them to the correct department.
  • Review for duplicate payments or supplemental requests based on shop/customer invoice submission.
  • Work with other departments in Safelite to obtain necessary pricing/threshold approvals, coverage, network research, and shop vendor updates.
  • Audit and update Mainframe referral for correct parent/bill to account and address for customer and/or shop.
  • Upload documents into Sv2.
  • Recognize SIU/FL/Stray requests and forward documentation, as needed.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Education Qualifications
  • High School Diploma Required
Experience Qualifications
  • Less than 1 year Required
Skills And Abilities
  • KSPH of 10,000 plus
  • Strong verbal and written communication skills
  • Adaptability to fast paced, frequently changing environment
  • Microsoft Word
  • Oracle

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Diversity:
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

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Position Requirements
10+ Years work experience
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