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Utility Billing Research Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-19
Listing for:
Cass Information Systems
Full Time
position Listed on 2026-07-19
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Cass Information Systems is seeking a detail-oriented Customer Service/Collections Associate to research utility termination warnings, review billing history, and coordinate payment arrangements with vendors. The role involves responding to inquiries, documenting research, and supporting internal teams to prevent service shut-offs.
Under supervision, you will contact vendors, verify payment applications, and help remove late fees while maintaining accurate records and timely responses to clients
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