Financial Adjustment & Resolution Supervisor; AE Supervisor PN

Organization

Workers' Compensation

Unposting Date:
Feb 19, 2026, 4:59:00 AM

William Green Building 30 West Spring Street Columbus

United States of America-OHIO-Franklin County-Columbus

Compensation: $35.68/hr.

- $50.75/hr.

Full-time

Work Hours:

40

Union:
Exempt from Union

Accounting and Finance

Technical

Skills:

Accounting and Finance

Professional

Skills:

Analyzation, Ethics and Values, Leading Others, Written Communication

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision:
To transform BWC into an agile organization driven by customer success.

Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

• Lead with Expertise: Supervise and mentor a team in the Financial Adjustments and Resolution Department, leveraging knowledge of accounting systems and procedures under the guidance of the Accounts Receivable Manager.
• Drive Operational Excellence: Plan, oversee, and execute fiscal and accounting operations within Financial Adjustments and Resolution to ensure accuracy and efficiency.
• Support Compliance & Controls: Monitor and maintain robust internal controls, processes, and documentation to uphold financial integrity and compliance standards.
• Own Key Processes: Manage critical functions including Employer Refunds and Prospective Billing & Collections email communications.
• Ensure Accuracy in Refunds: Review and approve manual refund requests in alignment with signature authority guidelines, ensuring timely and precise processing.
• Deliver Insightful Reporting: Create and present daily, weekly, and monthly reports that highlight collection efforts, resolution progress, and process improvements for leadership.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on factors. The Agency Contact listed above will provide specific benefits information for this position.

Completion of undergraduate core coursework in accounting; 18 months training or 18 months experience in supervisory principles/techniques; 24 months experience in accounting or in other fiscal/financial activity with experience commensurate with duties to be assigned. Alternatively: undergraduate core coursework in business administration, economics or computer science; 16 semester or 24 quarter hours in accounting, 24 months experience in accounting, billings, collections, payments or reimbursements with related duties;

or 6 months as Accountant/Examiner Supervisor 1, with state government experience. Or equivalent of Minimum Class Qualifications for Employment noted above.

Job

Skills:

Accounting and Finance

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Knowledge of: BWC, Finance & Collections policy & standard operating procedures; accounting; finance, employee training & development; supervision; management; interviewing; business; BWC State Insurance & Administrative Cost Funds.

Skill in: Personal Computer; BWC software (e.g. Microsoft Office products); calculator & adding machine.

Ability to: add, subtract, multiply & divide whole numbers, fractions, decimals & percentages; apply principles to solve practical problems; define problems, collect data, establish facts & draw valid conclusions; complete routine forms; prepare meaningful, concise & accurate reports; gather, collate & classify information; handle routine & sensitive correspondence; establish a friendly atmosphere as a…