Accounts Receivable Manager

The Accounts Receivable Manager is responsible for leading the AR and collections function within a manufacturing environment. This role oversees invoicing, cash application, credit management, and collections activities while ensuring accurate reporting, strong internal controls, and optimized cash flow.

The ideal candidate combines strong leadership skills with deep knowledge of manufacturing billing structures, customer deductions, and credit risk management.

• Manage, mentor, and develop a team of AR specialists and collectors
• Set performance goals and monitor collection metrics (DSO, aging, past due trends)
• Establish accountability and drive continuous process improvement

• Oversee billing processes for high-volume, multi-customer manufacturing accounts
• Ensure timely and accurate invoicing aligned with customer contracts and shipping documentation
• Manage cash application and reconciliation processes
• Monitor AR aging reports and drive timely collections
• Establish and maintain customer credit policies and approval processes
• Review and approve credit limits based on financial analysis and risk assessment
• Partner with Sales and Operations on customer credit decisions

• Manage customer deductions, chargebacks, and short payments
• Work cross-functionally with Sales, Customer Service, and Logistics to resolve disputes
• Implement root cause analysis to reduce recurring deduction issues

• Prepare AR reporting packages for leadership (aging, DSO, bad debt reserves)
• Support month-end close activities, including reconciliations and bad debt analysis
• Ensure compliance with internal controls and audit requirements
• Assist with external and internal audits as needed

• Identify opportunities to streamline invoicing, collections, and reporting processes
• Leverage ERP systems and automation tools to improve efficiency
• Support system upgrades or ERP implementations when applicable

• Bachelor’s degree in Accounting, Finance, or related field
• 5+ years of progressive accounts receivable experience
• 2+ years of supervisory or management experience
• Manufacturing industry experience strongly preferred
• Strong understanding of:
• High-volume invoicing
• Customer deductions and chargebacks
• Credit analysis
• DSO management
• Experience with ERP systems (SAP, Oracle, Net Suite, Microsoft Dynamics, etc.)
• Advanced Excel skills
• Strong analytical, communication, and leadership skills