Collections Specialist

Description

We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization.

Responsibilities:

- Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.

- Monitor and analyze account balances to identify overdue payments and take appropriate action.

- Communicate effectively with clients to resolve payment issues and maintain positive relationships.

- Review and process billing statements to ensure accuracy and compliance with company policies.

- Collaborate with internal teams to address discrepancies and coordinate collection strategies.

- Utilize Microsoft Excel to track collection activities and generate reports.

- Develop and implement strategies to improve collection processes and reduce outstanding receivables.

- Maintain detailed and organized records of all collection activities for audit purposes.

Requirements - Minimum of 2 years of experience in collections, including commercial and consumer accounts.

- Proficiency in credit and billing collection processes.

- Strong skills in Microsoft Excel for tracking and reporting purposes.

- Excellent communication and negotiation abilities.

- Ability to analyze account data and identify payment discrepancies.

- Detail-oriented with strong organizational skills.

- Familiarity with standard collection procedures and practices.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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