Loan Documentation Coordinator

Job Description

The Disclosure Analyst serves as both an initial and re‑disclosure specialist for the various mortgage products and programs offered by Lower. This role is responsible for delivering accurate, timely resolutions to support both internal teams and client expectations.

Work Hours:

9am
-6pm.

Work Location:

Columbus, OH. Pay: $20.19/hour.

• Verify the accuracy of loan applications and supporting documentation.
• Accurately enter and manage loan data.
• Print, stuff envelopes, and mail disclosure packages that do not have required eConsent by a set time of day.
• Work independently through pipelines of files ready for initial and re‑disclosures efficiently and accurately.
• Process 75% of day‑3 loans independently by end of 90 days.
• Understand different program/product/branch nuances in fees and disclosure requirements.
• Review critical documents prior to issuing disclosures.
• Collaborate with loan originators to meet disclosure timelines and resolve issues.
• Stay informed of state and federal documentation requirements.

• Prior experience in mortgage processing, loan origination, closing, or quality control preferred but not required.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Team‑oriented with a collaborative mindset.
• Positive attitude and adaptability to change.
• Exceptional attention to detail.
• Professional under pressure and open to feedback.
• Experience with Encompass software preferred.
• Bachelor’s degree or equivalent experience.

• Extended benefit offerings including medical/dental/vision, life insurance, short‑ and long‑term disability, 401(k) with company match, parental leave.
• Paid holidays and paid time off.
• Discount on home mortgage refinances or purchase.

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.