Director Fraud Strategy

The Director of Fraud Strategy leads the Fraud Strategy function of Account Protection, being responsible for the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage fraud losses, maximize revenue, and support business growth. The Director is responsible to manage and develop a multifaceted team of fraud analysts that provide both real-time and trending insight into fraud vulnerabilities and countermeasure opportunities.

The Director guides the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds Fraud Loss goals while supporting business growth targets. The Fraud Strategy Director defines and measures through insight and statistical analysis existing and future mitigation opportunities as part of the decensign and development process. The Director must measure and monitor fraud performance for the purpose of statistically quantifying risk and opportunity.

The Director also seeks and designs creative solutions to fraud risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data.

• Develop and communicate vision for the team, define success and how it will be measured. This includes delivering on the vision for the Account Protection function as well as more specific definitions for the Fraud Strategy Team.
• Demonstrates the ability to work independently, remain organized, and prioritize work to work on multiple projects over the same time period with accuracy and attention to detail.
• Utilize critical thinking skills to help analyze business issues, collaborates with stakeholders to resolve problems, is strategic, and gains consensus on the best solution.
• Hire, develop, supervise, and retain key talent.
• Ensure individuals have the skills and tools needed to support the development and execution of fraud mitigation.
• Research and understand industry best practices for fraud mitigation strategies, techniques and risk.
• Build relationships by establishing trust, confidence and credibility with senior leaders, executives, and regulatory bodies.
• Build and maintain productive partnerships with key areas of the business (e.g., Operations, Credit Management, Client Partnership) to ensure strategies are comprehensive, fit for purpose and executed as designed.
• Research and understand relevant regulations and work with Compliance and Operations partners to ensure strategies comply.
• Ensure controls are in place to mitigate any potential liability.

Reports to:

VP of Fraud

• Normal office environment. As a senior leader, must work at a Bread Financial office a minimum of 6 days per month.
• Ability to travel 6 days a month if not located near a Bread Financial office.
• Ability to travel 25% of time if not located near Bread Financial office
• Direct Reports:
  This role will have two to four direct reports and eight to twelve direct reports in function.

• Bachelor’s Degree or equivalent education in Business Management, Statistics, Mathematics
• Seven years’ work experience directly related to the role and five years minimum of supervisory experience
• Seven years or more experience demonstrated understanding of risk management disciplines, varying analytic practices and fraud risk concepts
  .
• Proven success in analyzing large amounts of data which foster actionable business decisions.
• Experience managing data analysts or statisticians with a proven capacity to lend guidance, insight and comprehension of in-depth, detailed analysis they produce.
• Solid understanding of operational execution is necessary to contextualize, and support recommended strategic deployments.

• Master’s in Business Management, Statistics, Mathematics
• Ten years or more in Fraud Risk and/or Credit Risk

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential…