Regional Mortgage Operations Manager

Regional Mortgage Operations Manager page is loaded## Regional Mortgage Operations Manager locations:
Columbus, OHtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-101472OH0713 NW Bancshares HQ
** Job Description
** The Regional Mortgage Operations Manager is responsible to supervise the day to day sales and production operations for the distributed channel, and implementing strategies, policies and guidelines.
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* ESSENTIAL FUNCTIONS:

*** Lead team effort to ensure accountability for maximum results as defined by key performance indicators
* Implement procedures to meet or exceed goals
* Ensure continuous improvement
* Manage work hours and FTEs to control costs and pipelines to ensure balanced workload and optimal results
* Respond to monthly QC findings and implement improvement plans as necessary
* Assist with monthly metrics report, including staff changes and utilization rates by role
* Review, calculate, and provide monthly incentive payments to Human Resources within required time frames
* Work closely with Regional Sales Managers to achieve department goals and optimize customer experience
* Decision consumer, equity, and mortgage loans
* Work with public agencies to expand relationships and increase production of CRA lend (Habitat, Neighborworks, First Front Door, etc.)
* Exercise credit judgment and creativity
* Perform pricing and underwriting exceptions
* Work with retail offices and internal business partners on approval and exception requests
* Maximize results by consider portfolio balances, yields, and risk when making credit and pricing decisions
* Understand and comply to investor, insurer, and Northwest policies, and with mortgage industry regulations
* Keep informed of changing rules and regulations
* Mentor team to improve results
* Implement procedures to retain loans, and to generate activity from new and exist customers, as well as non-customers
* Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
** KNOWLEDGE, SKILLS, AND ABILITIES:
*** Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
* Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest’s strategic plans
* Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
* Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
* Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience
* Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
* Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
* Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
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* QUALIFICATIONS:

** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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* Education:

*** Bachelor's Degree in business, finance, or related experience preferred
* Master's Degree preferred
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* Work Experience:

*** 5 - 6 years business, finance, or related experience preferred#LI-MM1

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