Collections Analyst

Collections Analyst

Client in the distribution industry is seeking a Collections Analyst to assist with release order management, account aging review, customer payment follow-up, and accounts receivable support.

• Established distributor serving customers across multiple industries throughout North America
• Team-oriented environment focused on operational excellence and customer service
• Stable organization with a long-standing presence in the marketplace
• Opportunity to work closely with customers and internal teams to resolve account issues as the Collections Analyst
• Excellent opportunity for someone who enjoys problem-solving and taking ownership of a process

• The Collections Analyst will manage account aging and follow up on past‑due balances to obtain payment and release held orders
• The Collections Analyst will review and process release orders while communicating with customers regarding payment status
• Perform credit reference requests, payment application support, and respond to customer inquiries via phone and email
• Research account discrepancies, reconcile customer accounts, and assist with troubleshooting payment‑related issues

• Strong customer service, communication, and organizational skills
• Detail‑oriented with a professional and mature approach to problem solving
• Prior collections, accounts receivable, customer service, or related experience is a plus

Salary is $50‑$55k, DOE.