Control Manager, Executive Director

Step into a pivotal role at JPMorgan

Chase, where your expertise in control management will shape our business, control and risk strategies in support of Consumer & Community Bank Finance which encompasses Controllers, CFO, Treasury and P&A functions for each sub-LOB within the Consumer & Community Banking line of business. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager Executive Director in Consumer & Community Banking Finance, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and automated/ integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. Areas of responsibility include oversight and support for the Consumer & Community Bank Finance Product and Transformation team, change management processes and AI governance.

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* Job responsibilities:

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* + Develop a deep understanding of the Consumer & Community Banking Finance Product and Transformation team and serve as a trusted advisor to identify, assess, and manage operational risk through controls mitigation. The Product & Transformation team manages a catalog of products that sit within Consumer & Community Bank Finance & Business Management. Their transformation initiatives seek to enhance tools and technology, improve time-consuming manual processes, improve data access, and help the business make faster, more-informed decisions

+ Govern the Finance Change Management process which includes changes in legal obligations, policies and standards, procedures, regulatory events and business driven changes

+ Govern the use of Artificial Intelligence across Consumer & Community Banking Finance ensuring appropriate risk mitigation, control implementation and adherence to regulations and firmwide policies and standards

+ Facilitate the implementation of Technology Dependent SOX controls across the Consumer & Community Banking organization by partnering with colleagues across business and technology. These controls rely on application functionality, configuration or logic, interfaces, or application-generated information

+ Define and enhance KPIs/KRIs, control metrics, and governance routines; review and analyze relevant data to support business programs and risk decisions

+ Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

+ Provide leadership support for the end-to-end execution of the Compliance and Operational Risk Evaluation (CORE), including control breaks and resolutions to reduce financial loss, regulatory exposure, and reputational risk

+ Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions

+ Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations

** Required qualifications, capabilities, and skills:*
* + 5+ years of experience as an Executive Director or equivalent level with 15+ years of total business experience

+ Demonstrated leadership of diverse teams comprised of at least 5 employees

+ Experience in financial services technology audit or technology risk management

+ Proficient knowledge of technology risk and internal controls, including the ability to evaluate controls in an integrated business-and-technology context

+ Strong analytical skills to assess the likelihood and impact of control weaknesses and to prioritize risk

+ Understanding of one or more of the following: automation, coding, data analytics, artificial intelligence, and distributed technologies

+ Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency

+ Demonstrated ability to serve as a trusted business advisor to senior level internal stakeholders

+ Excellent written and verbal communication skills, with confidence in presenting to senior leadership

+ Strong skills in internal stakeholder management including conflict resolution, facilitating effective communication and collaboration to drive mutually beneficial outcomes

+ Strong project management skills and a commitment to operational excellence

+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

** Preferred qualifications, capabilities, and skills:*
* + Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), or Certified Internal Auditor (CIA)

+ Degree or background in technology (e.g., computer science, engineering, information systems)

+ Experience in a large public accounting firm and/or an in-house audit function within…