Senior Associate, Investor Reporting

Purpose And Job Summary

The Senior Associate will guide other associates on the team to ensure timely and accurate submission of data to internal and external clients, consistently reviewing loan terms, investor, and compliance requirements. The Senior Associate is responsible for oversight of loan data, reviewing and approving remittance processing, and providing final review of reports including CREFC or other industry standard reports for the assigned portfolios.

• Compile and review loan/pool data for submission to internal and external investors in accordance with CREFC guidelines and/or servicing agreements, including assisting with Freddie Mac securitizations, reconciling key data points to internal data sources and providing feedback from Asset Management or Capital Markets teams.
• Provide guidance and oversight to associates on the investor reporting team regarding monthly investor reporting packages and remittances to agencies and investors.
• Monitor payment receipts and reconcile remittances to investors, including advances and reimbursement requests.
• Submit system data change requests and collaborate with asset management and capital markets teams to submit requests due to changes in loan terms or investor status.
• Review non‑cashiering transactions and work with the payments team to ensure shadow posting of transactions is accurate and timely.
• Coordinate communication with external contacts efficiently and clearly to answer questions or follow up with internal teams.
• Provide support for ad hoc requests from management, other servicing or asset management teams, or the capital markets team.
• Create wire and ACH requests to transfer funds internally and to external clients as needed.
• Assist with testing report enhancements, providing feedback for technology initiatives for the department and servicing or asset management teams.
• Support the corporate accounting team to reconcile data and transactions related to fees and remittances due.
• Complete monthly bank reconciliations for custodial accounts assigned.
• Review ARM adjustment rates and reconcile with internal and external contacts to ensure billing and reporting are updated accurately.
• Monitor and review new loans boarded into the servicing system, reconciling data between investor data and servicing system data.
• Ensure that all job functions are executed in compliance with all investor requirements and Lument policies and procedures.
• Maintain strict compliance with applicable regulatory, investor and internal compliance requirements governing mortgage fund application.
• Prepare supporting documentation for RegAB, SOX and other internal and external audits.
• Provide superior customer service skills, reviewing, prioritizing and providing timely and accurate responses to tasks, emails, and other communications, working professionally and harmoniously with team and coworkers.
• Ensure that all training needs, both technical and interpersonal, are met in a timely manner.
• Minimal to no travel is required.

• Bachelor’s degree in Accounting, Finance, Economics, or Business preferred.
• 3 to 5 years of direct investor reporting experience, preferably CMBS, CLO or other complex investment structures.
• Analytical and problem‑solving skills, utilizing data from multiple sources to arrive at conclusions.
• Proficiency in Microsoft Office and other relevant systems or software.
• Demonstrated ability to maintain confidentiality and to use discretion in daily activities.
• Strong interpersonal skills, communicating effectively with colleagues, internal and external clients, investors, legal counsel, and others, with an excellent customer‑service attitude.
• Ability to effectively self‑manage and work independently while functioning as a highly effective member of the team.
• Access to sensitive and confidential information must be protected and kept both internally and externally as required.
• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, punctuation).
• Other projects and duties as assigned by the management team.

• Working knowledge of McCracken…