Director, Fraud Risk Management

Summary

Responsible for leading and maintaining the Bank's Fraud Risk Management Program. This role oversees fraud governance, fraud risk assessments, fraud risk appetite, key risk indicators (KRIs), management reporting, and partner oversight activities across the Bank's products, programs, and partner relationships. Works closely with risk, compliance, operations, BSA/AML, and other stakeholders to identify, assess, monitor, and elevate fraud risks and support the continued maturity of the Fraud Risk Management Program.

The role serves as the primary owner of the Fraud Risk Management Program and related governance processes.

Bachelor's degree in Finance, Accounting, Business Administration, Risk Management, Criminal Justice, or related field. Master's Degree preferred.

Certified Fraud Examiner (CFE) preferred.

Minimum of 10 years of experience in fraud risk management, financial crimes, operational risk, compliance, payments risk, or related disciplines.

• Leads fraud governance routines and management reporting processes.
• Maintains fraud-related policies, standards, and procedures.
• Coordinates fraud risk management activities across business, risk, compliance, and third-party risk management functions.
• Maintains fraud risk assessment methodologies and fraud typology frameworks.
• Oversees periodic fraud risk assessments across partners, products, and programs.
• Identifies emerging fraud risks, trends, and control weaknesses and ensure appropriate escalation and remediation.
• Maintains fraud KRIs and supporting management information.
• Develops and delivers fraud reporting to Executive Management and Board committees.
• Recommends corrective actions when fraud performance exceeds established thresholds.
• Establishes and maintains fraud risk management expectations for partners and service providers.
• Reviews fraud performance, reporting, and control effectiveness across partner relationships.
• Supports partner due diligence, onboarding, ongoing monitoring, and issue management activities.
• Evaluates partner fraud capabilities, controls, tools, and monitoring practices."+